Privacy Policy

 This Privacy Policy outlines how Midlands Pergolas ("we," "us," or "our") collects, uses, discloses, and protects personal information obtained from users ("you") of our website who are located in the United Kingdom. We are committed to safeguarding your privacy and ensuring the security of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.
 

Information We Collect
 

We may collect the following types of personal information when you interact with our website or use our services:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details and billing address for processing payments.
- Installation Site Information: Information about the location of installation
- Communications: Records of any correspondence you have with us.
 

How We Use Your Information
 

We may use your personal information for the following purposes:
- Processing Orders: To process and fulfill your orders and related services.
- Communication: To communicate with you regarding your orders, installations, or any inquiries you have.
- Marketing: To send you promotional materials or offers related to our products and services, unless you opt-out.
- Improving Services: To analyze and improve our products, services, and website based on your feedback.
- Legal Compliance: To comply with legal obligations and resolve disputes.
 

Sharing Your Information
 

We may share your personal information with the following parties:
- Service Providers: Trusted third-party service providers who assist us with order processing, payment processing, and installations.
- Legal and Regulatory Authorities: When required by law or to protect our rights, property, or safety.
 

Your Choices
 

You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw consent at any time (note that this may affect the availability of our services).
 

Security
 

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
 

Cookies and Tracking
 

We may use cookies and similar technologies to collect information about your interactions with our website and improve your browsing experience.
 

Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their Privacy Policy before providing any personal information.
 

Children's Privacy
 

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
 

Changes to this Privacy Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
 

For any questions, concerns, or requests regarding your personal information and this Privacy Policy, please contact us at enquiries@midlandspergolas.co.uk
 

By using our website and services, you agree to the terms outlined in this Privacy Policy.